Charter - Southern Oregon routing issues

S. Ryan

2008-05-07 21:30:41 UTC

This issue is now resolved for the time being. It went on for 2+ hours.

Sorry for the noise.

Regards,

Steve

Post by S. Ryan
I've called Charter and they deny they have an issue. I'm looking to
speak to a Charter engineer who can specifically help with issues in the
Southern Oregon service area.
Multiple customers cannot check mail on 110 or use port 25 or 587.
traceroute to 204.16.46.136 (204.16.46.136), 30 hops max, 40 byte packets
1 192.168.1.1 (192.168.1.1) 2.143 ms 1.168 ms 0.849 ms
2 10.218.0.1 (10.218.0.1) 8.523 ms 8.551 ms 14.098 ms
3 ge5-2.cr01.mdfd.or.charter.com (68.185.17.113) 31.033 ms 10.993 ms
9.398 ms
4 68-116-79-133.or.charter.com (68.116.79.133) 11.145 ms 18.148 ms
10.23 ms
5 68-116-79-134.or.charter.com (68.116.79.134) 19.288 ms 9.768 ms
14.054 ms
6 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 10.881 ms 12.468 ms
10.898 ms
7 68-116-79-134.or.charter.com (68.116.79.134) 16.426 ms 10.631 ms
11.4
ms
8 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 9.317 ms 10.047 ms 9.315
ms
9 68-116-79-134.or.charter.com (68.116.79.134) 11.117 ms 9.992 ms *
10 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 10.928 ms 20.391 ms 9.513
ms
11 68-116-79-134.or.charter.com (68.116.79.134) 11.349 ms 10.413 ms
10.222 ms
12 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 20.722 ms 9.746 ms 9.99
ms
13 68-116-79-134.or.charter.com (68.116.79.134) 10.682 ms 11.198 ms
11.253 ms
14 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 10.376 ms 21.943 ms
10.914 ms
15 68-116-79-134.or.charter.com (68.116.79.134) 11.039 ms 9.778 ms
17.995 ms
16 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 13.068 ms 10.622 ms
13.206 ms
17 68-116-79-134.or.charter.com (68.116.79.134) 11.783 ms 11.17 ms 9.351
ms
18 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 15.859 ms 13.637 ms
18.188 ms
19 68-116-79-134.or.charter.com (68.116.79.134) 9.532 ms 14.751 ms
16.703 ms
20 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 21.073 ms 11.547 ms
10.913 ms
21 68-116-79-134.or.charter.com (68.116.79.134) 18.878 ms 9.844 ms
17.044 ms
22 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 17.192 ms 12.964 ms
10.855 ms
23 68-116-79-134.or.charter.com (68.116.79.134) 9.931 ms 13.66 ms 17.299
ms
24 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 21.794 ms 11.108 ms
16.129 ms
25 68-116-79-134.or.charter.com (68.116.79.134) 17.288 ms 14.043 ms
12.522 ms
26 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 11.771 ms 14.531 ms
11.148 ms
27 68-116-79-134.or.charter.com (68.116.79.134) 11.697 ms 10.318 ms
9.069 ms
28 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 9.885 ms 15.104 ms 13.287
ms
29 68-116-79-134.or.charter.com (68.116.79.134) 21.404 ms 12.868 ms
10.294 ms
30 g1-0.er01.mdfd.or.charter.com (68.116.79.1) 10.807 ms 11.742 ms
12.197 ms
Thank you for any assistance. I've even contacted Tier III at Charter
and they're unwilling to help at all. I'm shocked they have a customer
base still.
Regards,
Steve Ryan
541-842-8207
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